Last updated: 12 Nov 2026

1. Quality Guarantee

Agar aapko mila hua product damaged hai, expired hai, ya quality theek nahi hai, toh hum aapko replacement ya refund denge.

2. Refund Eligibility

• Delivery ke 24 ghante ke andar complaint darj karein
• Product unopened ya minimal use hua hona chahiye (quality issue ke case mein photo bhejein)
• Wrong item deliver hone par poora refund ya replacement

3. Refund Process

Refund approve hone ke baad, amount 5-7 business days mein original payment method ya wallet mein credit kar diya jayega.

4. Cancellation

Order dispatch hone se pehle free cancellation available hai. Dispatch ke baad cancellation possible nahi hai.

5. Contact for Refund

Refund request ke liye call karein +91 89057 32220 par ya email urbananaj@gmail.com par.